Effective Date: 1/5/2024

​

1. Introduction [EESRS Private Limited] ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our repair services, including submitting information and photographs of your machines online.

​

2. Information We Collect We collect the following types of information from our users:

• Personal Information: This includes your name, email address, phone number, and other contact details.

• Machine Information: Photographs and descriptions of the machines you submit for repair evaluation.

 

3. How We Use Your Information The information we collect is used to:

• Assess and determine the repairability of your machines.

• Communicate with you regarding repair services, quotes, and updates.

• Improve our services and customer experience.

• Comply with legal obligations.

 

4. Data Security We implement strict security measures, including data encryption and secure storage systems, to protect your information. Our repair processes are certified under ISO 9001:2015, ensuring the highest standards of reliability and security.

 

5. Information Sharing We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to provide our services, comply with the law, or protect our rights.

 

6.Your Rights You have the right to:

• Access your personal information that you have provided via our website forms.

• Request the deletion of your personal information.

• Object to the processing of your personal information.

• Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

 

Please note that once information is submitted via our website forms, you cannot edit or change the provided details. For any updates or corrections, please contact us directly.

 

7. Cookies and Tracking We may use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

 

8. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

9. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

[EESRS Private Limited]

[B/203, 2nd Floor, The Empire, Undera-Koyli Road, Undera, Vadodara-391330]

[eesrspvtltd@gmail.com]

[+91-63544 37365]

 

By using our services, you consent to this Privacy Policy and agree to its terms.

 

10. This Privacy Policy is governed by the laws of Gujarat, without regard to its conflict of law principles.